AG office seeking volunteers to mediate consumer complaints

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AUGUSTA, Maine (AP) - Maine is seeking volunteers to help mediate complaints from consumers.

The next training is set for Jan. 7 through Jan. 9 in Augusta.

Volunteers can mediate consumer complaints over the phone or by mail. Complaints can range from landlord-tenant issues, to car repairs and sales, to warranty issues.

Volunteers will be trained in consumer law and mediation techniques over the there-day training. They're then expected to volunteer between three to six hours per week.

If you are interested in learning more about this program or volunteering, contact Complaint Examiner Martha Currier at martha.currier@maine.gov or (207) 626-8847.

You may also apply by submitting an application form (MS Word) to:

Maine Attorney General
VOLUNTEER CONSUMER COMPLAINT MEDIATORS
Consumer Protection Division
6 State House Station
Augusta, Maine 04333

You can also visit http://www.maine.gov/ag/about/volunteer_mediators.shtml for more information.

The deadline to apply is Dec. 31.

The state attorney general's office has offered the free and voluntary complaint resolution program for over 30 years. Full-time staff oversees the program.